Client support
Support for Digifinch clients.
Report a problem, request a change or ask a question. Our team works Monday to Friday, 9am–6pm UK time.
Response times
Standard requestChanges, questions and small fixesNext working day
Urgent issueSite down, checkout or payments brokenPrioritised the same working day
Care plan clientsPriority queue and monthly dev hoursIncluded
- Include the page address and what you expected to happen
- Screenshots help, and you can send them by email
- We confirm any time estimate before starting work
Work with us
Ready for your next stage of growth?
Tell us where you want to take your brand. Our team will come back within one working day with next steps.