Who we are
Digifinch is [legal entity name], registered in England and Wales under company number [number], with its registered office at [address]. We are the controller of the personal data described in this policy. You can contact us at hello@digifinch.com.
What we collect
- Details you give us through the contact form or by email: your name, email address, company, website and project details.
- Your email address if you subscribe to Finch Notes.
- Information about how you use the site, collected with cookies only if you agree to them.
- Messages you send to Finch, our AI advisor, which are processed to generate a reply.
How we use it
- To reply to enquiries and prepare proposals, based on our legitimate interests or steps you ask us to take before a contract.
- To deliver projects and manage our relationship with clients, based on our contract with you.
- To send our newsletter, based on your consent, which you can withdraw at any time.
- To measure and improve the site and our marketing, based on your consent through the cookie banner.
Who we share it with
We use trusted providers to run our business, such as [hosting provider], [email platform], [analytics provider] and [AI provider]. They process data on our behalf under contract. We don’t sell personal data.
How long we keep it
We keep enquiry details for [24 months] unless you become a client, client records for [6 years] for accounting purposes, and newsletter details until you unsubscribe.
Your rights
You can ask to see, correct or delete your data, object to or restrict how we use it, and ask for a copy in a portable format. Email hello@digifinch.com. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.