Managed services
Help when you need it.
Training for your team and quick help with changes, fixes and questions, with no minimum hours.
From £85/hourStarting pricePay as you goEngagement
What's included
Everything you need, nothing you don't.
- Editor and CMS training sessions
- Recorded walkthroughs and written guides
- Ad-hoc fixes and changes
- Next-working-day response
- Pay as you go, no minimum
- Priority support on care plans
Why it matters
What you get from it.
A confident team
Your staff can update the site themselves.
No lock-in
Use us when you need us.
Quick answers
Real people, Monday to Friday, UK hours.
How it works
Four clear stages.
- 01OnboardAccess, backups and a health check.
- 02MonitorUptime, speed and security checks.
- 03ImproveUpdates and fixes from your development hours.
- 04ReportA monthly health report in plain English.
Questions
About support & training.
Something else? Ask Finch or book a call.
Do you support sites you didn't build?
Yes. We start with a short review so we understand how the site was built.
How do we request help?
Through the support page or by email. We confirm the time estimate before starting.
Can training be in person?
Most training is by video call and recorded. In-person sessions can be arranged.
Managed services
Related services.
Work with us
Ready for your next stage of growth?
Tell us where you want to take your brand. Our team will come back within one working day with next steps.